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Shipping Policy

International Shipment

 Type of Shipment Processing Time of shipment

Standard shipment

(No tracking number provide)

Free

Parcels will be picked up every Tuesday and Friday 
5-7 weeks
(Time of shipment start from the date of the departure from the origin country)
 Condition of Standard shipment (No tracking number provide)
- Standard Shipment ship by Thailand Post (Non-registered mail service which no global tracking number ) 
- Able to track only in the back system by the admin.
- Your local post responds for the deliver. 
- If the shipment unsuccessfully deliver by your local post, this shipment will return back to sender accordingly.
- If a shipment is lost, abandoned, or you refuse a shipment due to the local taxes/duties not being paid, we will not issue you a refund for your order. Orders can be delayed due to verification or time of order being placed.

 Type of Shipment Processing Time of shipment

Express Shipment

Fees: 10 USD

(Normal Price

is 35 USD)

Parcels will be picked up the next day of the date that you've ordered.

5-9 days
*AU/CA/NZ: 1-2 weeks
(Time of shipment start from the date of the departure from the origin country)

Condition of Express Shipment
- Express delivery by UPS
- Including Lost parcel insurance
#The customer is responsible for all customs fees.
Purchases may be assessed for local taxes, duties, etc. upon arrival. The shipping firm that delivers the package may impose additional brokerage fees or other surcharges that are part of the customs and tax process.
Customers are responsible for the payment of all fees, taxes, and duties related to shipment(s) to destinations.
#Note
*Every orders ship from Thailand
* Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
* Within 90 days (For the standard shipment)/30 days ( for the Express shipment) of shipment if the package does not arrive in time please email to admin@theperfectunderwear.com, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.
*If package returns to sender accordingly in the case of the customer give the wrong information or any case of unsuccessful delivery, please email to  admin@theperfectunderwear.com 
*If package status have arrive at your address but you have not received the package please contact your post office that responds in your area, in this case our shop cannot contact them for you. 
 
Domestic shipment (Thailand)
 Type Delivery time Fees
Standard Shipping (Flash Express) 1-3 days FREE
Kerry Express

Bangkok Zone (BKK)
Delivery time 1-2 business days

Upcountry Zone (UPC)
Delivery time 3-4 business days 

3.2 USD
 
 
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