Shipping Policy

Dear costumers

During the COVID-19 situation the shipment will be delayed and some countries are temporarily suspended. We apologise for any inconvenience.


Update on transit time situation for international parcel with DHL eCommerce

-          PKD/PPS Service  currently can be send to 59 destination countries

Since April 25  there are twice a week flight out from our facility in BKK  

Transit time under the situation of  Covid 19

-         USA : 2-4 weeks

-         Europe : 2-5 weeks

-         Australia : 4-5 weeks (Block New Zealand country)

-         Rest Of world  : 4-8 weeks

 Below will show the Transit time until status “arrived at destination country” for USA , UK, FR, DE  & AU after we changed routing since April 25

Ex : dest USA , In fact ETD BKK 25 Apr , ETA USA 12 May : total TT = 11 business day

Ex : Dest UK , ETD BKK 28 Apr , ETA 9 May : total TT = 9 business days

Dest FR : ETD BKK 28 Apr , ETA FR : 12 May , Total Transit time : 10 business days

Dest DE , ETD BKK 28  APR,   ETA DE 8 May : Total Transit time 8 business days

Dest Australia : ETDBKK 8 Apr , ETA Aus 5 May : Total transit time : 19 business days

International Shipping
Since March 2020, Our international shipment, ship by DHL E-commerce 
We ship out the goods every Tuesday and Friday.
You will receive once we have packed and shipped your goods.
track your item: Here

Costumer who orders before March 2020 please track your item: Here

Countries: Asia countries
Delivery Time: 7-10 business days

Countries: USA/Canada
Delivery Time: 10-12 business days

Countries: Australia/New Zealand 
Delivery Time: 10-12 business days

Countries: Europe countries
Delivery Time: 10-12 business days

Free Shipping on all orders.


Bangkok Zone (BKK)
Delivery time 1-2 business days

Upcountry Zone (UPC)
Delivery time 3-4 business days 

Free Shipping on all orders.

Track your item: Here


* Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
* Within 1 month of shipment if the package does not arrive in time please email to, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.
*If package status have arrive at your address but you have not received the package please contact your post office that responds in your area, in this case our shop cannot contact them for you. 


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