Terms of service

The Perfect Underwear User Agreement

  1. Parties to this Agreement
  2. Use of the Service
  3. Registration
  4. User Responsibilities
  5. Privacy Policy
  6. Ordering and Payment Terms
  7. Product Prices
  8. Changes to the Service and this Agreement
  9. Language of this Agreement

1. Parties to this agreement
This user agreement (referred to hereinafter as the Agreement) contains the terms and conditions of the use of theperfectunderwear.com web service (referred to hereinafter as the Service) owned by Akenz (Thailand) Co., Ltd  (referred to hereinafter as the Service Provider). When a person (referred to hereinafter as the User) completes the registration process or orders product/s, he or she agrees to this Agreement.

Contact details of the Service Provider:

Akenz Thailand Co., Ltd.
555/37 SSP Tower, Fl. 16,
Soi Sukhumvit 63 (Ekamai),
Klong Tan Nua, Wattana, Bangkok 10110 

Email : admin@theperfectunderwear.com

2.Use of the Service
2.1. The Service is intended for private individuals, institutions and companies who live / which are located in the countries listed on the Service website.
2.2. Return policy does not apply to orders made by institutions or companies.
2.3. You must be eighteen or older to order products from the Service.
2.4. Everything in the Service, including images, drawings, sound, graphics and text, is protected by worldwide copyright and other proprietary laws and treaty provisions. Service Provider grants you a limited license to access and make personal use of this site, and not to download, except where specifically invited, nor to duplicate, sell or modify, any portion of this site without express written authorization from the Service Provider.

3. Registration
3.1. User can register by filling out the register form and choosing a user name and password. To register User must provide his/her real name, address, phone number/ mobile phone number and e-mail address. In addition to above mentioned information, the institutional and corporate customers must include the trade registry number and VAT number.
3.2. By registration User warrants that he/she has read the provisions of this agreement, agrees to these provisions and pledges oneself to comply with these provisions.
3.3. The User ordering on behalf of a company warrants that he/she has sufficient authority to order the items in question and bind that company to this Agreement.
3.4. Registration is free of any charges.

4. User responsibilities
The User warrants to the Service Provider that the information he/she provides during the registration process (and any notification of change of such information) is true and correct.

5. Privacy policy
5.1. Service Provider is committed to respecting User´s privacy. Service Provider is the sole owner of the information collected on theperfectunderwear.com The information is used entirely and only by us, except in cases where we use third party agents to perform certain functions for us, such as credit card processing, delivering packages and fulfilling orders. In those cases, we provide only the information necessary for the performance of those specific functions.
5.2. Service Provider does not transfer any information given by the User for third party for any other purpose than processing the order. We will not sell, share or rent this information to any other entity for any reason.
5.3. Service Provider reserves right to transfer the information provided by the User to the authorities in the case of infringement of laws and violation of good practice by the User.
5.4. User has the right to examine, change and delete information about him/herself from the register. Upon request we provide any site visitor who establishes his or her identity to our satisfaction with access to information that we have collected from them.

6. Ordering and Payment Terms
6.1. When an order is placed in the Service the binding sales agreement between the User and the Service Provider is reached when the User receives an order confirmation e-mail in which the availability and estimated delivery time are confirmed.
6.2. Unless otherwise agreed by the Service Provider, payment must be received by the Service Provider prior to acceptance of an order.
6.3. Service Provider reserves the right to reject any order in its sole discretion.

7. Product prices
7.1. The product price is the price displayed for the item on the Service at the time of ordering.
7.2. Delivery charges vary depending on the shipping destination and are stated for each order at check-out.
7.3. All the product prices and delivery charges in the Checkout are charged in USD.
7.4. For Thailand all prices displayed are inclusive of VAT (Value Added Tax). All other countries are shipped to on a DDU (Delivered Duty Unpaid) basis and all the product prices displayed are exclusive of all taxes and duties. The User is liable for all import duties, customs and local sales taxes levied by the destination country.
7.5. Service Provider reserves the right to deliver different products ordered in the same time separately.
7.6. Service Provider takes responsibility over the loss and damage of the product occurred during the delivery/ in other case if there will be no prove of the loss Users takes responsibility.

8. Changes to the Service and this Agreement
Service Provider reserves the right to make changes to the Service, policies, and this User Agreement at any time.

9. Language of this Agreement
The parties have agreed that this Agreement and related documents shall be written in English.

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